Payment policy

At Rosalie Boutique, your payment security and convenience are our top priorities. We offer a variety of trusted and widely used payment methods to ensure a smooth and seamless shopping experience for our customers in the United Kingdom and across Europe.

Payment Security

Your security matters to us. At Rosalie Boutique, we use secure payment gateways and SSL encryption to keep your payment information protected and confidential. All transactions are processed by reputable third-party payment providers that comply with the highest security standards.

We never store your financial data on our servers, so you can shop with complete peace of mind.

Accepted Payment Methods (UK)

To provide you with flexibility and ease at checkout, we accept a wide range of secure payment options in the UK:

  • Visa, MasterCard, Maestro & American Express – Make secure payments using your debit or credit card. Transactions are processed instantly for a smooth checkout experience.

  • Apple Pay / Google Pay – For a fast and secure one-click checkout experience on supported devices.

Please note: The availability of payment methods may vary slightly depending on your location and the device you’re using.

Currency

All transactions are processed in British Pounds (GBP).
If you're shopping from outside the UK, your bank may apply currency conversion fees. Please check with your bank for more details about any additional charges that may apply.

Payment Confirmation

Once your payment has been successfully processed, you will receive a confirmation email with your order details and invoice.
Please ensure you provide a valid email address at checkout so you don’t miss any important updates.

If you don’t receive your confirmation email, kindly check your spam/junk folder, or contact us directly for assistance.

Failed or Declined Payments

In some cases, payments may fail or be declined due to reasons such as:

  • Insufficient funds

  • Incorrect payment details

  • Restrictions placed by your bank

If your payment doesn't go through, we recommend:

  • Double-checking your information

  • Trying a different payment method

  • Contacting your bank for more details if the issue persists

Payment Issues or Disputes

If you have any concerns or disputes regarding a payment, please don’t hesitate to contact us at support@rosalieboutique.com.
Our customer support team is here to help and will work with you to resolve any issues as quickly as possible.